
To reset your computer, simply follow the steps one by one as we give them from the beginning. If the problem is solved in one of them, of course, you do not need to proceed to the next ones.
STEPS
Steps to solve the problem
🔴 1. Wait a moment
Before you panic, give your computer some time. Often, the update process may appear to be stuck, when in fact it is running in the background.
✔ What to do:
- Leave the computer 15-30 minutes without closing it.
- Make sure it is plugged in (if it is portable).
- If after this period of time there is no progress, proceed to the next step.
🟠 2. Force restart
If your computer is unresponsive, you can restart it manually.
✔ How to do it:
- Press and hold the button On/Off for 10-15 seconds.
- Wait a few seconds and turn it on again.
In most cases, the system will continue or retry the update. If not, proceed to the next step.
🟡 3. Boot into Safe Mode
Η Safe Operation allows Windows to start with basic functions, preventing potential problems from updates.
✔ How to enter Safe Mode:
- Make it forced reboot 2-3 times until the appears Recovery Menu.
- Select - Επιλέξτε Troubleshooting > Advanced Options > Startup Settings > Restart.
- Press the key 4 ή F4 to start in Safe function.
- Go to Settings > Update & Security > Windows Update and check if the update can continue.
🟢 4. Delete the SoftwareDistribution folder
Folder software distribution It stores temporary Windows Update files. If any of the files are corrupted, it can cause problems.
✔ Steps to delete the folder:
- Click Win + R, type
services.mscand press Enter. - Find the service Windows Update, right-click and select Vacation.
- Go to the folder C: \ Windows \ SoftwareDistribution.
- Delete all the contents of the folder (not the folder itself).
- Return to Services and do Start of the service Windows Update.
After that, try running the update again.
🔵 5. Using the DISM and SFC tool
If the problem persists, you can use the built-in tools DISM and SFC to fix corrupted system files.
✔ Steps:
- Open it Command Prompt as administrator (Win + S, type "cmd", right-click and select Run as administrator).
- Run the command:
dism /online /cleanup-image /restorehealth - Wait for it to complete and then run:
sfc /scannow - After completion, reboot your computer.
🟣 6. Windows Restore
If Windows Update continues to crash, you can restore your system to a previous state:
- Go to Settings > Update & security > Recovery.
- 2. Select System Restore and follow the instructions.
This will restore your computer to a state before the problematic update.
I tried the forced restart, but the problem remains.
If you tried it forced restart and the problem persists, don't worry. There are more advanced steps you can take to fix the situation. Follow the steps below in order:
1. Start Safe Mode
Safe Mode bypasses unnecessary services and programs, allowing you to identify and fix the Windows Update problem.
How to enter Safe Mode:
- Force restart 2-3 times (by pressing the power button) until the Recovery Menu.
- Select - Επιλέξτε Troubleshooting > Advanced Options > Startup Settings > Restart.
- Press the key 4 ή F4 to boot into Safe Mode.
In Safe Mode:
- Go to Settings > Update & Security > Windows Update.
- Check for any incomplete updates and cancel or restart the process.
- If the problem persists, move on to the next step.
2. Deleting the SoftwareDistribution Folder
Folder software distribution contains temporary files used by Windows Update. If these files are corrupted, they can cause crashes.
Procedure:
- Click Win + R, type
services.mscand press Enter. - In the list of services, find:
- Windows Update and right click > Vacation.
- Background Intelligent Transfer Service (BITS) and right click > Vacation.
- Go to the folder:
C:\Windows\SoftwareDistribution - Delete all the contents of the folder (do not delete the folder itself).
- Go back to the services and restart them:
- Windows Update: Right click > Start.
- BITS: Right click > Start.
After completing the process, restart your computer and check if the problem is resolved.
3. Running DISM and SFC
If the problem persists, use the tools DISM and SFC to repair corrupted system files.
Procedure:
- Open it Command Prompt as administrator:
- Click Win + WILL, type "cmd," right-click on Command Prompt and select Run as administrator.
- Run the following command to repair the system image:
dism /online /cleanup-image /restorehealth- Wait for it to complete (it may take several minutes).
- Then, run the command:
sfc /scannow- This will check and repair corrupted system files.
Once complete, restart your computer.
4. Clean Boot
A clean restart only enables necessary Windows services, preventing potential conflicts.
Procedure:
- Click Win + R, type
msconfigand press Enter. - On the tab Services, select Hide all Microsoft services and then tap Disable all.
- On the tab Start, Click on Opening Task Manager.
- Disable all startup programs.
- Restart your computer.
After the clean boot, try to complete the Windows Update process again.
5. Uninstalling a Problematic Update
If the problem started after a specific update, you can uninstall it.
Procedure:
- Go to Settings > Update & security > View update history > Uninstall updates.
- Find the latest update and tap Uninstall.
- Restart the computer.
6. Reset This PC
If none of the above methods work, you can restore your computer while keeping your personal files.
Procedure:
- Go to Settings > Update & Security > Recovery.
- In unit Restore this computer, select Start.
- Select - Επιλέξτε Keeping my files and follow the instructions.
This process will reinstall Windows, fixing any deeper problems.
7. Using an External Tool from Microsoft
Microsoft provides the tool Windows Update Troubleshooter for solving specific problems.
Procedure:
- Download the tool from the official Microsoft page.
- Run the tool and follow the instructions to detect and fix the problem.
8. Final Solution: Reinstall Windows
If all else fails, you may need to do a complete reinstall of Windows.
Procedure:
- Download the tool Media Creation Tool from Microsoft.
- Create a bootable USB and boot your computer from it.
- Select - Επιλέξτε Installing Windows and follow the instructions.
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